This Privacy Policy explains how the developer of Last Line ("we", "us", the "Game") collects, uses, and shares information when you play the Game on iOS or Android. By playing, you agree to the practices described here.
We do not sell your personal information. We do not knowingly collect personal information from children under 13 (or the minimum age in your region).
1. Information We Collect
Information you provide
- Account & profile: a display name, chosen avatar, optional gender, and country/region flag you set in-game.
- Age confirmation: your birth year, which you enter once to confirm you meet the minimum age to use chat. We store only the fact that you passed the age gate and the year you entered — not a full date of birth.
- Communications: messages you send in global, state, alliance, group, and direct chat, and any content you report.
- Support requests: if you contact support@lastlinegame.com, the message and any diagnostics you include.
Information collected automatically
- Gameplay & progress: your camp, survivors, resources, alliance membership, and other game state, stored on our servers so your progress is saved and synced.
- Device & technical data: device model, operating system version, app version, language, and a randomly generated device/account identifier used to log you in.
- Analytics (opt-in): anonymous gameplay events (e.g., levels reached, features used, crashes). Nothing is collected or sent until you accept this Policy on first launch, and you can opt out at any time (see Section 6).
Purchases
In-app purchases are processed entirely by Apple App Store or Google Play. We receive a purchase receipt/transaction identifier to grant your items and prevent fraud. We never receive or store your full payment card or billing details — those stay with the platform.
2. How We Use Information
- To run the Game: save progress, sync across devices, and power multiplayer features (alliances, chat, rankings, PvP).
- To deliver and validate in-app purchases and subscriptions.
- To keep the Game safe: enforce the age gate, moderate chat, handle reports, and prevent cheating and fraud.
- To provide customer support.
- To understand and improve the Game through opt-in analytics.
- To comply with legal obligations.
3. How Information Is Shared
We share information only as needed to operate the Game:
- Other players: your display name, avatar, level, country flag, alliance tag, rankings, and chat messages are visible to other players by design.
- Platform stores: Apple and Google process purchases and provide their own privacy controls.
- Service providers: hosting and backend services that store game data and route multiplayer traffic on our behalf, under confidentiality obligations.
- Legal & safety: when required by law, or to protect the rights, safety, and property of players or the Game.
We do not sell personal information and do not share it for cross-context behavioral advertising.
4. Children's Privacy
The Game is not directed to children under 13, and chat and other social features require confirming you are at least 13 (or the minimum age required in your region) via the first-run age gate. Players who indicate they are under the minimum age are restricted from social features. If you believe a child has provided us personal information, contact support@lastlinegame.com and we will delete it.
5. Data Retention
We keep game and account data while your account is active. You can request deletion of your account and associated personal data (see Section 6). We may retain limited information as required for legal, security, or fraud-prevention purposes.
6. Your Choices & Rights
- Analytics: opt out any time in Settings inside the Game. Declining consent stops analytics collection.
- Access & deletion: request a copy of your data or deletion of your account by emailing support@lastlinegame.com.
- Do Not Sell/Share (CCPA): we do not sell or share personal information; no action is needed.
- EU/UK (GDPR): you may access, correct, delete, or restrict processing of your data, and lodge a complaint with your local supervisory authority. Our legal bases are performance of the game service (contract), consent (analytics), and our legitimate interests in safety and fraud prevention.
7. Data Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. International Transfers
Your information may be processed on servers located outside your country. Where required, we use appropriate safeguards for such transfers.
9. Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by the "Last updated" date above, and you may be asked to review and accept the updated Policy in-game.
10. Contact Us
Questions about this Policy or your data? Email support@lastlinegame.com.